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Closed on statutory holidays

Email us with any concerns you have, and we'll get back to you as soon as possible.

Monday - Friday: 7:00am - 4:00pm
Saturday & Sunday: Closed
Closed on statutory holidays

Monday - Friday: 7:00am - 4:00pm
Saturday & Sunday: Closed
Closed on statutory holidays

Retainers

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Results

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Night Guards

NewSmile UK

Retainers are designed to maintain your teeth&apos;s alignment after active treatment. They do not move or correct crooked teeth.

Retainers are designed to maintain your teeth's alignment after active treatment. They do not move or correct crooked teeth.

Do retainers correct crooked teeth or replace aligners?

After Treatment & Retention

Can I order replacement retainers or night guards without taking new impressions?

What should I do if the impression kit size I received does not fit my teeth?

Help taking impressions

Getting Started

Insurance, HSA and FSA

What if I lose an aligner/retainer?

During Treatment

How much does a retainer cost after?

Can I order retainers from NewSmile at any time?

Are there discounts or payment plans available for aligner and retainer purchases?

Can I place multiple family members' aligner orders under one account?

My retainer or night guard doesn’t fit — what should I do?

Can I combine multiple retainer orders or impressions for more sets?

What happens if my order is shipped to the wrong address?

Can I expedite the shipping of my retainer order?

Do you ship internationally?

Return shipping label is missing / not working

Changing address for future orders

Tracking my shipment

Shipping & Delivery

How can I update billing or shipping information on my order?

Managing subscriptions

Earning points with each subscription purchase

Manage Account

What is the refund process for custom-made products and subscriptions?

How do I return retainer or night guard purchases for a refund?

Refund & Returns Policy

Refunds & Returns

Petal Ultrasonic Cleaner

Petal Pods

Product Help

Are your retainers and night guards BPA and latex free?

How do I clean my aligners, retainers, or night guards?

Anything I can do to improve my oral health?

Misc

Do retainers correct crooked teeth or replace aligners?Updated 5 months ago