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Getting Started

Important information to know before you purchase

Can I order replacement retainers or night guards without taking new impressions?

New Customers. If you haven't purchased any products from us before, and have purchased we will require impressions of your teeth. An impression kit is free with purchase:. Get started >. Existing customers. If you have ordered from us before, we may

What should I do if the impression kit size I received does not fit my teeth?

If the impression kit you received does not fit your teeth, please verify the size of the tray. Our records show that we send a medium size by default. If the medium size still does not fit, you can request a bigger size, such as large or extra large

Help taking impressions

Taking good impressions is key to your NewSmile™ journey — they let our dental team create a custom plan just for you. This step-by-step guide will make you a pro, and if you need extra help, our Customer Service team is just a chat or email away. St